Shipping policy

Same-Day Delivery

We offer same-day delivery only in the Auckland region for an urgent fee charge. The charge depends on our current order volume and the time you place an order. 

Please ensure you make a note when you are placing your order and contact us on 0211410525 to determine availability.

Tracking

We will send an email notification including tracking information when your package has shipped.  If you do not receive your item within 3 working days following receipt of this email notification, please contact us via email: foreverosa.nz@gmail.com

International Shipping

We are able to ship outside of New Zealand and shipping costs will depend on the country for delivery.  Please contact us via email foreverosa.nz@gmail.com for any queries regarding this.

All international shipments that are going through customs clearance may have delays and it is up to the customs clearance procedures on how long the package may be held.